Assured - Great Place to Stay

Yes, a fantastic one! 150 East Riverside. The restaurant is open for breakfast, lunch and dinner daily. Room service can also be ordered from the restaurant.

Open 7 Days for breakfast, lunch and dinner

Yes. We have a small but practical gym inside the hotel and also a 25 metre lap pool along the river front. The pool is not heated.

Yes, we have wireless internet available in all apartments, which is charged using credit card and Azure provide a user friendly help service.

We also have an internet desk in the lobby if you do not have a computer.

About 5 minute drive from the hotel.

10-15 minute drive (depending on traffic). Public transport (either bus or taxi) is available.

We offer complimentary parking for our guests, either on the ground floor or in our (downstairs) basement.

No. All our spa apartments have guaranteed river views but some of our Superior Apartments offer a park view and river glimpses.

No. We can arrange taxis/limousines/small charter vehicles (at the guests expense) to take you to the airport for travel to the hotel.

No. The closest place/s would be either; Belmont Forum Shopping Centre, Burswood or the Airport.

We have trolleys available for guests to use. Reception can help with booking tours, hire cars, printing maps, sending faxes, posting letters etc.

You are welcome to have informal meetings within the apartment on the basis that the number of people does not exceed the bedding, however formal meetings are not permitted. We are delighted to offer function and meeting facilities and a dedicated team that can assist you. Please refer to the Conferences section of our website.

Yes, we offer six complimentary Foxtel channels for your enjoyment (FOX Sport 1, FOX Sport 2, Music max, Sky News, FOX 8 and the Discovery Channel)

Yes, the kitchens are fully equipped for your convenience.

Yes, in our hotel lobby.

A credit card is required at the time of making a booking and also at the time of check-in. Please be sure that there are sufficient funds on your credit card as a pre-authorisation up to the value of the first night accommodation will be taken. Non-credit card bookings are subject to management approval and require a cash bond. Request should be made well before check-in to avoid any inconvenience.

Our reception is open from 6am - 1am, 7 days a week.

Yes. All day dining menu is available 24 hrs. Breakfast menu available from 6:30am - 10:00am, lunch from 12:00pm - 3:00pm and dinner form 6:00pm - 9:00pm.

No parties allowed, sorry!

Cancellations within 24 hours of arrival will incur a 1 night's cancellation fee. If you forget to cancel and do not check-in, a 1 night cancellation fee also applies. All cancellations must be in writing.

There must be at least one person who is 18 years of age or older staying in the apartment. ID may be requested at check-in.

The apartments within the hotel are strata titled and individually owned. Apartments occasionally come available for sale, however we at the hotel do not deal with apartment sales. We recommend you contact Richard Pappas at:

City-Life Residential
P: +61 8 9333 1788
E: info@city-life.com.au
www.city-life.com.au

For the comfort of our guests, all of our apartments are non-smoking. Guests are welcome to smoke on the apartment balcony or decks. Smoking within the apartments may result in a cleaning fee of up to $50. Our swimming pool area is also a smoke free zone.

No

Bookings can be processed over the phone or in person with one of our friendly Reservation staff. Payment will be processed at the time of making the booking at which time your booking will be confirmed.

Credit card only

No, as the Instant Purchase rates must be paid at the time of booking. The booking is unable to be confirmed until payment is received and the rate may not be available once the EFT has been processed.

Cash bookings are subject to hotel management approval. If approved, the rate being offered at the time of enquiry may not be available at the time of payment.

No sorry, the instant purchase rate is non-refundable and non-changeable. You are welcome to make another booking at the best available rate.

As the instant purchase is non-changeable, the request for a different room type would result in a new booking and therefore a new payment.

No

No

No sorry, the instant purchase rate is non-refundable and non-transferable (i.e. can not be held as credit for future booking). There are no further cancellation fees applicable.

The best rate of the day is subject to availability and therefore changes on a daily basis. It is possible that the original rate you booked may be available for your new dates however it is possible that it could change (increase or decrease).

Changes can be made at no cost to a fully flexible rate, up to 24 hours prior (2pm) to the date of arrival. Changes within 24 hours will be considered a cancellation and the first nights accommodation is payable.

Yes and there are no charges if cancelled more than 24 hours (2pm) prior to arrival. If the cancellation is received within 24 hours prior to arrival the first nights accommodation is payable.